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Senior Operations Manager, International Ads
2 months ago
We are seeking a highly skilled Senior Operations Manager to join our Advertising & Promotions team at DoorDash USA. This role will be responsible for the operations and performance of some of our newest and fastest growing Ads & Promos offerings across our global markets.
Key Responsibilities- Own the performance of our consumer occasions, promotions, and banner ad businesses in Canada, Australia, and New Zealand – define the strategy, execute the strategy, problem-solve, and track against revenue goals.
- Drive cross-functional alignment with local market stakeholders across shared app surfaces and competing goals.
- Partner with Sales and Account Management teams to build goals, understand areas and opportunities for improvement, own end-to-end development and execution of improved processes, and build a path to revenue attainment.
- Work cross-functionally with Product, Engineering, Data Science and other tech teams to release new features & products, monitor product adoption, and unblock obstacles and technical challenges.
- Understand local ad-tech landscapes, and devise the appropriate go-to-market playbook accordingly. Enable teams through market-relevant training, product releases, sales collateral, reporting, and benchmarking.
- 6+ years of experience in a role in strategy & operations, business planning, consulting, program management, or product marketing (advertising experience a plus).
- Proven track record of leading projects, working cross-functionally, and delivering on goals in a complex, fast-moving environment.
- Data-driven problem solver who is fluent in Excel/Google Sheets (SQL experience is a plus).
- Eager to dive into difficult problems without a playbook, diagnose root causes, and devise an action plan.
