Customer Service Security Representative

1 week ago


Houston, Texas, United States Burlington Stores Full time
Security Specialist Role

We are seeking a highly motivated Customer Service Security Representative to join our team. As a Customer Service Security Representative, you will be responsible for maintaining the security and integrity of our stores. This role requires excellent communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment.

About the Job:

  • Responsible for maintaining a secure environment and reducing opportunities for theft by identifying potential security risks and reporting them to management.
  • Must have a positive attitude and be able to work effectively in a team environment.
  • Required to provide excellent customer service by greeting every customer entering or exiting the store with a warm smile and a friendly greeting.

Key Responsibilities:

  • Command Presence: Maintain a professional appearance, stand positioned at the front of the store, and greet every customer entering or exiting the store with a warm smile and a loud, friendly greeting.
  • Knowledge and Communication: Possess a knowledge mastery of top shortage areas and support programs aimed at theft reduction, effectively communicate information about theft prevention during store rallies, and conduct bag and package checks on store and corporate associates.
  • Experience and Responsibilities: 1+ years of experience in customer service, hospitality, retail, AP/LP, or Operations preferred, ability to stand and walk for extended periods, and ability to maintain confidentiality.

Benefits:

  • $9 per hour base pay.
  • A competitive wage, flexible hours, and an associate discount.
  • Part-time associates may be eligible for up to 4 hours of paid time off annually after one year of service.
  • 8 paid holidays and paid sick time in accordance with applicable law.


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