Cell Phone Repair Store Manager/Tech
6 days ago
Store Manager / Technician Hybrid
Competitive Salary and Bonus Structure
CPR Cell Phone Repair is seeking a highly skilled and experienced Store Manager/Tech to join our team. As a Store Manager/Tech, you will be responsible for overseeing the day-to-day operations of our store, including managing employees, scheduling, and customer service.
Key Responsibilities:
- Store Operations: Oversee the management of employees, including participating in job interviews, scheduling, and performance evaluations.
- Customer Service: Handle all customer service issues and escalations, ensuring a high level of customer satisfaction.
- Inventory Management: Order parts and supplies, and maintain a well-organized store inventory.
- Sales and Marketing: Sell accessories, device care, and other products, and develop and maintain relationships with carrier employees.
- Store Appearance: Oversee the appearance of the store, with a focus on maintaining a clean and welcoming retail area.
Requirements:
- Education: High School diploma or equivalent.
- Experience: Previous retail sales experience and previous retail management experience.
- Skills: Strong oral and written communication skills, strong teamwork and collaboration skills, basic knowledge of Microsoft Office or Google equivalent, and ability to work a flexible schedule.
Benefits:
- Bonus Incentives: Competitive bonus structure based on performance.
- Health Benefits: Comprehensive health insurance package.
- PTO: Generous paid time off policy.
- 401k: Company-matched 401k plan.
- Pay Advances: Access to pay advances for unexpected expenses.
- Promotion Opportunities: Opportunities for career advancement within the company.
- Child Care FSA (DCA) Benefit: Child care flexible spending account benefit.
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