Cell Phone Repair Store Manager/Tech

6 days ago


Arizona City, Arizona, United States CPR Cellphone Repair Full time
Job Description

Store Manager / Technician Hybrid


Competitive Salary and Bonus Structure

CPR Cell Phone Repair is seeking a highly skilled and experienced Store Manager/Tech to join our team. As a Store Manager/Tech, you will be responsible for overseeing the day-to-day operations of our store, including managing employees, scheduling, and customer service.

Key Responsibilities:

  • Store Operations: Oversee the management of employees, including participating in job interviews, scheduling, and performance evaluations.
  • Customer Service: Handle all customer service issues and escalations, ensuring a high level of customer satisfaction.
  • Inventory Management: Order parts and supplies, and maintain a well-organized store inventory.
  • Sales and Marketing: Sell accessories, device care, and other products, and develop and maintain relationships with carrier employees.
  • Store Appearance: Oversee the appearance of the store, with a focus on maintaining a clean and welcoming retail area.

Requirements:

  • Education: High School diploma or equivalent.
  • Experience: Previous retail sales experience and previous retail management experience.
  • Skills: Strong oral and written communication skills, strong teamwork and collaboration skills, basic knowledge of Microsoft Office or Google equivalent, and ability to work a flexible schedule.

Benefits:

  • Bonus Incentives: Competitive bonus structure based on performance.
  • Health Benefits: Comprehensive health insurance package.
  • PTO: Generous paid time off policy.
  • 401k: Company-matched 401k plan.
  • Pay Advances: Access to pay advances for unexpected expenses.
  • Promotion Opportunities: Opportunities for career advancement within the company.
  • Child Care FSA (DCA) Benefit: Child care flexible spending account benefit.


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