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Assistant Store Manager

2 months ago


Arizona City, Arizona, United States Country Club Store (Country Club & Southern) Full time
Job Summary

We are seeking a highly skilled and experienced Retail Store Operations Leader to join our team at Country Club Store (Country Club & Southern). As an Assistant Store Manager, you will be responsible for leading the daily operations of the sales floor, ensuring excellent customer service, and driving business growth.

Key Responsibilities
  • Operations Management: Develop and execute retail operations plans to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production.
  • Customer Service: Ensure Team Members deliver exceptional customer service to donors and customers, resolving issues promptly and professionally.
  • Store Maintenance: Ensure store locations are clean, well-kept, and reflect the Goodwill brand appropriately.
  • Team Leadership: Lead, develop, and motivate a high-performing team, providing coaching, discipline, performance improvement plans, and annual reviews.
  • Financial Management: Monitor and manage payroll costs and operating costs to ensure they are within budget.
  • Inventory Control: Monitor product levels daily to achieve bottom-line sales budget against targets.
  • Training and Development: Ensure Team Members are well-trained and fulfill their duties and responsibilities.
  • Community Engagement: Partner with community businesses and organizations to promote Goodwill's mission and values.
Requirements
  • Education: High School Diploma, GED, or equivalent work experience.
  • Experience: One year of work experience in Retail Management required, with a minimum of one year of customer service experience.
  • Skills: Proficient in Microsoft Office Suite, with excellent communication and leadership skills.
Benefits

We offer a comprehensive Total Rewards package, including medical, dental, vision, 401(k), and paid time off, as well as opportunities for professional growth and development.