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Sales and Service Representative

2 months ago

Canton, Ohio, United States Guitar Center Full time

Job Summary

Guitar Center is seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be the face of Guitar Center, providing exceptional customer service and ensuring a seamless shopping experience for our customers.

Key Responsibilities

  • Provide outstanding customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Assist customers in finding the right products, providing product knowledge and recommendations to meet their needs.
  • Process sales transactions, handle returns and exchanges, and maintain a high level of accuracy with cash handling and inventory management.
  • Stay up-to-date on product knowledge, sales techniques, and company policies to provide exceptional service and meet sales targets.
  • Work collaboratively with colleagues to achieve sales goals and maintain a positive and productive store environment.

Requirements

  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Previous retail or sales experience preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse customers and colleagues.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.

What We Offer

  • A competitive hourly rate and opportunities for advancement.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) plan with company match.
  • Tuition reimbursement and continuing education opportunities.

Guitar Center is an Equal Opportunity Employer