Sales Support Representative

2 weeks ago


Canton, Ohio, United States Ferguson Full time

Job Summary:

Ferguson is seeking a motivated Sales Support Representative to join our team. As a Sales Support Representative, you will provide exceptional customer service, assist with sales functions, and work closely with sales associates to deliver outstanding results.

Responsibilities:

  • Support the industrial customer group
  • Assist with sales calls, customer concerns, and product recommendations
  • Provide hands-on assistance with customer support and warehouse operations
  • Presents job quotes and provides accurate pricing and inventory information
  • Utilize CRM and phone systems effectively
  • Collaborate with sales associates to provide exceptional customer service

Requirements:

  • 0-3 years sales and/or customer service experience preferred
  • PVF or plumbing industry experience a plus
  • Desire to learn and drive to succeed
  • Passion for collaboration and customer support
  • Ability to build long-lasting relationships and balance business and customer needs
  • Drive to act and respond quickly to customer needs
  • General digital literacy and strong written and verbal communication skills

About Ferguson:

Ferguson is a leading value-added distributor across residential, non-residential, new construction, and repair, maintenance, and improvement (RMI) end markets. We deliver local expertise, value-added solutions, and the industry's most extensive portfolio of products. Our award-winning business is recognized for the value placed on our associates at every level of the organization.

What We Offer:

  • Structured 8-week training program with on-the-job learning opportunities
  • Opportunity to learn and grow – We believe in promoting from within
  • Competitive benefits package, including medical, dental, vision, retirement savings, paid leave, and more

Pay Range: $20.57 - $32.91


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