Sales Support Representative
2 weeks ago
Job Summary:
Ferguson is seeking a motivated Sales Support Representative to join our team. As a Sales Support Representative, you will provide exceptional customer service, assist with sales functions, and work closely with sales associates to deliver outstanding results.
Responsibilities:
- Support the industrial customer group
- Assist with sales calls, customer concerns, and product recommendations
- Provide hands-on assistance with customer support and warehouse operations
- Presents job quotes and provides accurate pricing and inventory information
- Utilize CRM and phone systems effectively
- Collaborate with sales associates to provide exceptional customer service
Requirements:
- 0-3 years sales and/or customer service experience preferred
- PVF or plumbing industry experience a plus
- Desire to learn and drive to succeed
- Passion for collaboration and customer support
- Ability to build long-lasting relationships and balance business and customer needs
- Drive to act and respond quickly to customer needs
- General digital literacy and strong written and verbal communication skills
About Ferguson:
Ferguson is a leading value-added distributor across residential, non-residential, new construction, and repair, maintenance, and improvement (RMI) end markets. We deliver local expertise, value-added solutions, and the industry's most extensive portfolio of products. Our award-winning business is recognized for the value placed on our associates at every level of the organization.
What We Offer:
- Structured 8-week training program with on-the-job learning opportunities
- Opportunity to learn and grow – We believe in promoting from within
- Competitive benefits package, including medical, dental, vision, retirement savings, paid leave, and more
Pay Range: $20.57 - $32.91
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