Guest Experience Ambassador

7 days ago


Kissimmee, Florida, United States NDM Hospitality Services Full time
About the Role: We are seeking a skilled Guest Service Ambassador to join our team at NDM Hospitality Services. As a key member of our front desk team, you will be responsible for providing exceptional customer service, handling guest inquiries, and resolving any issues that may arise during their stay.

Responsibilities:
  • Provide exceptional customer service to all guests, responding to their inquiries and resolving any issues promptly and professionally.
  • Check guests in and out, collecting payments and maintaining accurate records.
  • Handle guest requests and provide information on resort services and activities.
  • Work effectively in a fast-paced environment, handling multiple tasks simultaneously.
  • Maintain a high level of professionalism at all times.


Requirements: To be successful in this role, you must have excellent communication skills, both verbal and written. You should be able to work effectively in a fast-paced environment, handle multiple tasks simultaneously, and maintain a high level of professionalism at all times. You should also be proficient in Microsoft Office applications and have previous experience in a similar role.

Salary: The salary for this role is $40,000 per annum, plus benefits including health insurance, paid time off, and opportunities for career advancement.

Benefits: As a valued member of our team, you will enjoy a range of benefits, including health insurance, paid time off, and opportunities for career advancement.

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