Customer Service Representative

3 days ago


Kissimmee, Florida, United States NDM Hospitality Services Full time
Company Overview: NDM Hospitality Services is a leading hospitality provider, dedicated to delivering exceptional experiences for our guests. As a Guest Service Ambassador, you will play a critical role in ensuring that every guest has an unforgettable stay with us.

Job Description: We are seeking a highly skilled and professional Guest Service Ambassador to join our team. In this role, you will be responsible for providing exceptional customer service, handling guest inquiries, and resolving any issues that may arise during their stay. You will also be responsible for checking guests in and out, collecting payments, and maintaining accurate records.

Requirements: To be successful in this role, you must have excellent communication skills, both verbal and written. You should be able to work effectively in a fast-paced environment, handle multiple tasks simultaneously, and maintain a high level of professionalism at all times. You should also be proficient in Microsoft Office applications and have previous experience in a similar role.

Benefits: As a valued member of our team, you will enjoy a competitive salary of $35,000 per annum, plus benefits including health insurance, paid time off, and opportunities for career advancement.

Schedule: The schedule for this role will include working rotating shifts, including evenings, weekends, and holidays. You should be flexible and able to adapt to changing circumstances.

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