Guest Services Ambassador

6 days ago


Kissimmee, Florida, United States Holiday Inn Club Vacations, Inc. Full time

We are seeking a highly skilled Guest Services Ambassador to join our team at Holiday Inn Club Vacations, Inc.

The successful candidate will be responsible for providing exceptional customer service to our guests, ensuring a seamless experience from check-in to check-out. This will involve tasks such as inventory management, folio management, collecting payments, issuing villa keys, and collecting personal guest information while maintaining the highest level of safety and security standards.

In this role, you will be the face of our hotel, representing our brand values and exceeding guest expectations. You will work closely with our Front Desk team to ensure that all guest needs are met promptly and efficiently.

To succeed in this position, you will need excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment. You must also have a strong attention to detail and be able to multitask effectively.

The estimated salary for this role is $55,000 - $65,000 per year, depending on location and experience. We offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) retirement plan.

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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