Fleet Lease Account Specialist

2 months ago

Richmond, Virginia, United States Richmond Auto Auction of Virginia Full time
Job Overview

Richmond Auto Auction of Virginia is seeking a Fleet Lease Account Coordinator. This pivotal role involves managing all vehicle pick-up requests from diverse sources. The coordinator will organize weekly Lease/Bank and Damaged and Disabled Sales, ensuring exceptional customer service throughout the process.

Key Responsibilities:
  • Coordinate Sale Day Activities: Assist in the planning and execution of activities on sale days.
  • Data Management: Input essential vehicle information into the system and maintain accurate databases.
  • File Maintenance: Establish, update, and verify vehicle and pricing files to ensure accuracy.
  • Collaboration: Work closely with the title department to secure necessary documents for each vehicle prior to auction.
  • Inventory Oversight: Utilize attention to detail to manage vehicle inventory reports, investigate discrepancies, and confirm sale eligibility.
  • Customer Communication: Partner with various departments to prepare and inform customers about the sale process.
  • Post-Sale Coordination: Follow up on vehicle preparation, reconcile billing, and liaise with relevant partners to resolve any issues.
  • Accounting Liaison: Communicate with the accounting team to balance sales and handle post-sale invoicing as required.
  • Administrative Support: Provide clerical assistance and support special projects, including graphics requests.
  • Additional Duties: Perform other responsibilities as necessary and maintain timely communication regarding operational issues.
  • Sales Maximization: Assist with the 'if' bid process to enhance sales outcomes.
  • Reporting: Contribute to month-end reports and audits.
Qualifications:

Education: High School Diploma or equivalent.

Skills: Highly organized, self-motivated, and disciplined. Strong customer service orientation and computer proficiency are essential. Must be fluent in English.

Requirements: Must be at least 18 years old and possess a valid driver's license. Excellent written and verbal communication skills are required.

Work Environment: The role involves outdoor work, subject to varying weather conditions, noise levels, and vehicle exhaust fumes.

Richmond Auto Auction of Virginia is an equal opportunity employer, welcoming all qualified applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.

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