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IT Support Specialist

2 months ago

Columbus, North Carolina, United States Professional Staffing Services Group Full time
Job Overview

We are looking for a dedicated and meticulous Computer Technician to provide technical support in a dynamic healthcare environment. This position focuses on the setup and configuration of computer systems, imaging devices, and associated hardware. The successful candidate will demonstrate strong technical skills, effective problem-solving capabilities, and the ability to thrive in a high-pressure setting.

Key Responsibilities
  • Workstation Configuration:
    • Assemble and set up workstations in accordance with healthcare standards.
    • Install operating systems, software applications, and necessary peripherals.
    • Configure network settings to ensure connectivity.
    • Diagnose and resolve hardware and software malfunctions.
  • PC Imaging:
    • Create and manage standardized images for PCs.
    • Efficiently deploy images to new workstations.
    • Troubleshoot any issues related to image deployment.
  • Hardware Setup:
    • Install and configure networking devices, printers, and other peripherals.
    • Maintain an inventory of hardware and software components.
    • Collaborate with technical teams for network infrastructure support.
  • Cable Organization:
    • Ensure proper organization and labeling of cables.
    • Maintain a tidy and orderly workspace.
  • Equipment Management:
    • Transport computer equipment and supplies as required.
    • Keep accurate records of equipment transfers.
  • Documentation:
    • Maintain thorough records of hardware and software installations.
    • Document troubleshooting processes and solutions.
  • Collaboration:
    • Work in conjunction with construction teams, IT personnel, and end-users to ensure project objectives are met.
    • Provide technical assistance and support as necessary.
Qualifications
  • In-depth knowledge of computer hardware and software.
  • Experience in PC imaging and deployment processes.
  • At least 2 years of practical experience in computer troubleshooting.
  • Strong problem-solving and troubleshooting skills.
  • Ability to adhere to detailed instructions and procedures.
  • Excellent organizational and time management abilities.
  • Capability to work independently as well as collaboratively.
  • Attention to detail and precision.
  • Physical capability to lift and transport equipment weighing up to 50 pounds.
  • Reliable means of transportation for equipment logistics.
  • High school diploma or GED equivalent is required.