Wireless Sales Associate

1 week ago


Moberly, Missouri, United States Atlantic Wireless Full time
Job Summary

We are seeking a highly motivated and customer-focused Wireless Sales Associate to join our team at Atlantic Wireless. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to our customers.

Key Responsibilities
  • Build and maintain positive relationships with customers to become a trusted advisor and provide total wireless solutions throughout the life-cycle of the customer.
  • Deliver an exceptional customer experience to each and every customer in every interaction.
  • Utilize the UScellular sales process and tools to uncover and identify customer needs and the reason for their visit.
  • Assist customers with exploring and discovering UScellular products and services that match their current and future needs.
  • Continually strive to be the most knowledgeable mobile expert in order to demonstrate and educate customers on UScellular products, services, and promotions.
  • Greet customers in a timely and professional manner.
  • Review the customer's purchase to explain products and ensure understanding of features and billing.
  • Accurately process customer sales, billing transactions, warranty claims, and insurance exchanges.
  • Troubleshoot and problem-solve to resolve customer questions about devices, services, and plan details.
  • Consistently meet or exceed established customer prospecting, sales and performance targets as set by Atlantic Wireless and UScellular.
Requirements
  • Previous prospecting through calls and texts, and sales experience in a customer service-oriented environment desired.
  • Experience in the cellular or retail industry experience preferred.
  • High school diploma or state equivalency required.
  • Must be flexible to work evenings, weekends, and holidays as required.
  • Must have a valid driver's license, a reliable form of transportation, and be able to operate a motor vehicle.
  • Candidates for hire are subject to a criminal background check.
What We Offer
  • Hourly base wage, plus sales commissions.
  • Eligible to win bonuses and award incentives based upon sales performance.
  • Medical, Dental, and Vision Insurance.
  • Short-Term Disability, Long-Term Disability, and Life/AD&D Insurance.
  • Accident, Critical Illness and Cancer coverage.
  • Paid Time Off, including 9 Paid Holidays.
  • 401k plan with company match of up to 6%.
  • Corporate Chaplain Program.
  • Employee Assistance Program.
  • Employee Development/Training.
Equal Opportunity Employer

Atlantic Wireless is an equal opportunity employer. We select the best-qualified person for each position in the organization. No company associate will discriminate against an applicant for employment or a fellow associate because of race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, genetics, age, pregnancy, marital status, political affiliation, disability, protected veteran status, or any other characteristic protected by law.



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