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Retail Sales Associate
2 months ago
We are seeking a highly skilled and customer-focused Cashier/Receptionist to join our team at Ed Morse Automotive Group. As a key member of our sales and service team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a positive and professional work environment.
Responsibilities- Provide exceptional customer service to all customers, ensuring a positive and memorable experience.
- Process transactions accurately and efficiently, including collecting payments and handling cash, credit card, and other payment methods.
- Perform daily reconciliation of service and parts transactions to ensure accuracy and integrity.
- Answer incoming telephone calls, respond to customer inquiries, and schedule service appointments for our dealerships.
- Assist with outbound telephone calls to confirm service appointments and provide updates to customers.
- Assign technician labor codes and pricing to service repairs, ensuring accuracy and compliance with company policies.
- Flexible schedule availability, including Monday - Friday one week and Tuesday - Saturday alternating weeks.
- Ability to work independently and as part of a team to achieve sales and service goals.
- Basic computer skills and experience with ADP or CDK systems is a plus.
- Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.
- Weekly pay and uncapped earning potential through bonuses and commissions.
- 401(k) plan with company match and competitive health benefits, including medical, dental, and vision coverage.
- Supplemental insurance options, life insurance, short-term disability, and long-term disability coverage.
- Employee assistance program and quarterly wellness program.
- Vacation pay and sick pay.
- Six paid holidays per calendar year.
- Fantastic employee purchase program, offering discounts on vehicles, parts, and service.
- Employee referral program, providing rewards for working with friends.
- Become involved in our community with Ed Morse Cares.
- Unlimited career potential, with opportunities in multiple states and over 30+ brands.
- Ongoing education and training, including manufacturer and product knowledge.