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Retail Sales Associate

2 months ago


Moberly Missouri, United States Ed Morse Automotive Group Full time
Job Summary

We are seeking a highly skilled and customer-focused Cashier/Receptionist to join our team at Ed Morse Automotive Group. As a key member of our sales and service team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a positive and professional work environment.

Responsibilities
  • Provide exceptional customer service to all customers, ensuring a positive and memorable experience.
  • Process transactions accurately and efficiently, including collecting payments and handling cash, credit card, and other payment methods.
  • Perform daily reconciliation of service and parts transactions to ensure accuracy and integrity.
  • Answer incoming telephone calls, respond to customer inquiries, and schedule service appointments for our dealerships.
  • Assist with outbound telephone calls to confirm service appointments and provide updates to customers.
  • Assign technician labor codes and pricing to service repairs, ensuring accuracy and compliance with company policies.
Requirements
  • Flexible schedule availability, including Monday - Friday one week and Tuesday - Saturday alternating weeks.
  • Ability to work independently and as part of a team to achieve sales and service goals.
  • Basic computer skills and experience with ADP or CDK systems is a plus.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.
Benefits
  • Weekly pay and uncapped earning potential through bonuses and commissions.
  • 401(k) plan with company match and competitive health benefits, including medical, dental, and vision coverage.
  • Supplemental insurance options, life insurance, short-term disability, and long-term disability coverage.
  • Employee assistance program and quarterly wellness program.
  • Vacation pay and sick pay.
  • Six paid holidays per calendar year.
  • Fantastic employee purchase program, offering discounts on vehicles, parts, and service.
  • Employee referral program, providing rewards for working with friends.
  • Become involved in our community with Ed Morse Cares.
  • Unlimited career potential, with opportunities in multiple states and over 30+ brands.
  • Ongoing education and training, including manufacturer and product knowledge.