Medical Office Assistant
7 days ago
Job Description
As a Medical Office Assistant at UNC Health Care, you will play a vital role in ensuring the smooth operation of our medical offices. Your primary responsibilities will include performing patient check-in and check-out procedures, processing financial information, and providing patient billing information.
Key Responsibilities
- Maintain compliance with organizational policies and procedures.
- Maintain compliance with revenue cycle and financial audit guidelines.
- Demonstrate effective computer skills, file management, and customer service.
- Accurately perform patient check-in and check-out procedures, process financial information, and respond to billing questions.
- Schedule patient appointments, enter demographic and clinical information into the system, and coordinate with other parties.
- Order and maintain clinical supplies, office supplies, and equipment.
- Maintain compliance with established safety and regulatory guidelines, including HIPAA, OSHA, and infection prevention policies and procedures.
- Demonstrate good customer service skills when interacting with patients, families, and visitors.
Requirements
- High school diploma or general education degree (GED) required.
- No licensure or certification required.
- Prefer completion of an accredited medical administrative assisting program and previous experience in a medical office.
Working Conditions
This is a full-time position with a standard 40-hour workweek. The salary range is $21.41 per hour, with pay offers determined by experience and internal equity.
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