Supervisor of Member Services
2 days ago
We are currently seeking a highly skilled and experienced Front Desk Supervisor to join our team at Crunch Fitness. This exciting opportunity offers the chance to work in a fast-paced environment, where no two days are ever the same. As a key member of our team, you will be responsible for providing exceptional customer service to our members, while also promoting a positive and welcoming atmosphere within the club.
The ideal candidate will have strong leadership skills, excellent communication abilities, and a passion for delivering exceptional member experiences. As a supervisor, you will be responsible for training and managing front desk staff, implementing club policies and procedures, and promoting sales and revenue growth through effective communication and marketing strategies.
About the Role:
- Train and manage front desk staff to ensure exceptional customer service
- Implement and communicate club policies and procedures to employees and members
- Promote sales and revenue growth through effective marketing and communication strategies
- Ensure the club meets standards for cleanliness, maintenance, safety, and security
- Recruit and hire high-quality staff to meet business needs
About You:
- Bachelor's degree in Business Administration or related field
- At least 2 years of experience in a supervisory role within the fitness industry
- Excellent communication and leadership skills
- Ability to work effectively in a fast-paced environment
- Strong problem-solving and analytical skills
What We Offer:
- $15-$20 per hour
- Ongoing training and development opportunities
- A dynamic and supportive work environment
- The opportunity to work with a leading brand in the fitness industry
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