Care Team Operations Supervisor

2 days ago


Minneapolis, Minnesota, United States RowCal Full time
Care Team Operations Supervisor

We are seeking an experienced supervisor to lead our Care Team in providing top-notch customer service. The estimated annual salary for this role is $60,000 - $75,000.


About Us

RowCal is a fast-growing, innovative HOA and Property Management company dedicated to delivering exceptional experiences to our clients. We are committed to empowering, enriching, and elevating HOA communities and the lives of our employees who serve them.


Job Description

The Care Team Operations Supervisor will be responsible for overseeing the day-to-day activities of the Care Team, ensuring they have the necessary tools and resources to provide excellent customer service. This includes coaching and developing team members, monitoring performance, and identifying areas for improvement.


Responsibilities
  • Supervise and coach the Care Team to deliver exceptional customer experiences
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Maintain accurate records of customer interactions and feedback
  • Collaborate with other departments to ensure seamless delivery of services
  • Identify and address any people issues or conflicts within the team

Requirements and Qualifications

To excel in this role, you will need:

  • 1+ years of supervisory experience, preferably in a customer-facing role
  • Proven track record of improving customer satisfaction and loyalty
  • Strong communication and interpersonal skills
  • Ability to analyze data and make informed decisions
  • Experience with Zendesk or similar customer service platforms

Benefits

We offer a competitive benefits package, including:

  • 401k matching
  • Paid time off
  • Health insurance
  • Dental insurance and vision insurance for employees and dependents
  • Disability insurance

We prioritize a healthy work-life balance and encourage our team members to participate in community service initiatives.



  • Minneapolis, Minnesota, United States Advanced Operations Partners Full time

    Advanced Operations Partners seeks an experienced Operations Manager to oversee our warehouse operations in Minneapolis, MN. As a key member of our team, you will be responsible for leading warehouse personnel and drivers, managing a team of warehouse supervisors and unionized operational staff, and implementing lean and continuous improvement...

  • CRNA Team Supervisor

    1 month ago


    Minneapolis, Minnesota, United States Allina Health Full time

    About the RoleAt Allina Health, we are seeking a skilled CRNA Supervisor to join our team. In this role, you will be responsible for supervising operations in the Cardiovascular Operating Room department, ensuring high-quality patient care and effective team collaboration.Key ResponsibilitiesLead the team in providing anesthesia care, including...


  • Minneapolis, Minnesota, United States The ICEE Company Full time

    Job Title: Operations Team LeadSalary: $80,000 - $105,000 per yearAbout The JobWe are seeking an experienced and results-driven Operations Team Lead to join our team at The ICEE Company. This is a leadership role that requires a strong background in field operations, excellent organizational skills, and the ability to motivate and develop a high-performing...


  • Minneapolis, Minnesota, United States St. Louis Park Public Schools Full time

    Job Description:The St. Louis Park Public Schools is seeking a highly skilled and experienced Custodial Operations Supervisor to join our facilities team. As a key member of our operations team, you will be responsible for ensuring the cleanliness and maintenance of our schools.Responsibilities:Clean classrooms, bathrooms, hallways, stairways, offices, and...

  • Operations Supervisor

    2 weeks ago


    Minneapolis, Minnesota, United States Aramark Full time

    Job DescriptionThe Hourly Supervisor is responsible for improving the profitability of Operations. This person will ensure the highest level of customer service, safety, sanitation, quality, and consistency while driving sales and controlling costs.Job Responsibilities• Control labor costs by supervising daily staffing levels as needed while driving...


  • Minneapolis, Minnesota, United States PrimeFlight Aviation Services Full time

    Job SummaryWe are seeking a highly skilled Airport Operations Supervisor to oversee the Baggage Handling System (BHS) at our airport facility. This individual will be responsible for ensuring smooth operations, inspecting and clearing blockages, and repairing equipment as needed.Key ResponsibilitiesMaintain optimal BHS performance by monitoring and...


  • Minneapolis, Minnesota, United States LSG Sky Chefs Full time

    About the RoleWe are seeking an experienced Food Operations Supervisor to join our team at LSG Sky Chefs in Minneapolis. As a key member of our operations team, you will be responsible for overseeing daily production and ensuring timely delivery of high-quality food products to our clients.Key ResponsibilitiesLead a team of employees in a fast-paced...


  • Minneapolis, Minnesota, United States W A Kendall and Company LLC Full time

    At W A Kendall and Company LLC, we are seeking a highly skilled and experienced Tree Trimming Operations Supervisor to join our team. This is a key role that requires strong leadership and technical skills to manage crews, equipment, and supplies effectively.About the RoleThe successful candidate will be responsible for coordinating daily operations,...


  • Minneapolis, Minnesota, United States Gravie Full time

    Job SummaryWe are seeking an experienced Member Services Supervisor to lead and manage the operational performance of our department staff. The ideal candidate will have a strong background in customer service leadership and experience managing direct reports to achieve exceptional results. Key Responsibilities:•Manage individual employee performance to...


  • Minneapolis, Minnesota, United States Minnesota Adult & Teen Challenge Full time

    Job SummaryWe are seeking a skilled Men's On-Call Care Supervisor to provide supervision to clients, ensuring their safety and well-being. This is an on-call role that requires exceptional leadership and care skills.

  • Operations Supervisor

    3 weeks ago


    Minneapolis, Minnesota, United States Minnesota Smoothies And More Inc Full time

    Job DescriptionWe are seeking an experienced Shift Manager to oversee the operational performance of our restaurant during assigned shifts. As a key member of our team, you will be responsible for creating employee schedules, supervising staff, and assigning duties to ensure seamless day-to-day operations.Responsibilities:Train and manage employees...


  • Minneapolis, Minnesota, United States Canteen One Full time

    About the Role:Canteen One, a leading food and retail service company, is seeking an experienced Operations Supervisor to oversee the daily operations of our invoicing department. This role requires strong analytical and leadership skills, with a focus on ensuring accurate and timely payment processing, managing staff, and maintaining positive client...


  • Minneapolis, Minnesota, United States Fairview Health Services Full time

    About the RoleFairview Health Services is seeking a skilled Patient Care Supervisor to assist the Manager with department operations. This full-time position offers a competitive salary of $90,000 per year, along with a range of benefits and opportunities for growth. The ideal candidate will have a Master's degree in nursing or healthcare administration and...


  • Minneapolis, Minnesota, United States Eden Senior Care Full time

    We are seeking a skilled Licensed Practical Nurse (LPN) to join our team at Eden Senior Care. As a healthcare professional, you will have the opportunity to make a meaningful difference in the lives of our residents while enjoying a rewarding career.About the RoleThis is a full-time position that requires a minimum of 1 year of experience as an LPN in a...


  • Minneapolis, Minnesota, United States Care Team Solutions Full time

    About the RoleCare Team Solutions is a company that prioritizes the well-being of travel nurses, and we're seeking an experienced Neonatal Intensive Care Unit Registered Nurse for a 13-week assignment in Robbinsdale, Minnesota.Job SummaryWe're looking for a highly skilled and dedicated nurse to join our team as a Travel Nurse RN Specialist. The ideal...


  • Minneapolis, Minnesota, United States Allina Health Full time

    Operate with Precision: Join Our Team!We are seeking a reliable Operating Room Support Technician to provide high-quality support to our surgical team. Responsibilities include:Pre-Operative Preparation:Takes direction from Registered Nurse or supervisor for direct and indirect patient careCleaning/stocking, room turnover, transporting of patients. Obtains...


  • Minneapolis, Minnesota, United States LIVE NATION ENTERTAINMENT INC Full time

    Join Our TeamWe are seeking a highly skilled Event Services Supervisor to join our team at Live Nation Entertainment Inc. As a key member of our operations staff, you will be responsible for supervising the event services team and ensuring that every event runs smoothly and efficiently.This is an exciting opportunity for a motivated and organized individual...

  • Operations Manager

    2 days ago


    Minneapolis, Minnesota, United States Starbucks - East End Minneapolis Full time

    Company Overview:At Starbucks, we're not just brewing coffee – we're creating an experience that's all about human connection. Our stores are the heart of our communities, and as a Shift Supervisor at our East End Minneapolis location, you'll play a key role in bringing this experience to life.About the Role:We're seeking a highly motivated and...


  • Minneapolis, Minnesota, United States Care Team Solutions Full time

    Care Team Solutions is seeking a skilled Neonatal Registered Nurse for a 13-week contract position.Job Summary:We are committed to providing our nurses with the best possible experience, including competitive pay and comprehensive benefits. Our travel nursing program offers flexible scheduling, allowing you to choose when you work and enjoy a better...


  • Minneapolis, Minnesota, United States Subway Full time

    Job SummaryWe are seeking a highly motivated and organized Team Operations Manager to lead our team in delivering exceptional customer service and ensuring the smooth operation of our shifts. This is a part-time/full-time position with 25+ hours/4-5 shifts per week, including nights and weekends. The ideal candidate will have food service and/or customer...