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Clinical Support Specialist
2 months ago
Promising a brighter future for our patients, we're seeking a dedicated Patient Services Representative to join our team at Promise Healthcare. As a key member of our operations team, you'll play a vital role in ensuring seamless patient experiences and exceptional care delivery.
Key Responsibilities- Coordinate Clinic Preparation: Participate in daily clinic preparation processes, including patient identification, check-in, charge posting, cash management, and appointment scheduling.
- Provide Exceptional Patient Care: Convey a positive image, provide information, and ensure patients' needs are met.
- Support Multiple Departments: Assist with coverage in various departments, obtaining knowledge of each department's specifics and scheduling requirements.
- Travel and Flexibility: Travel to multiple departments as needed and be flexible with last-minute assignment changes.
- Associate's Degree or Equivalent Experience: An Associate's Degree in a related field or three years of experience in an office/customer service environment is acceptable.
- Previous Public Contact Position: Experience in a public contact position is required.
- Basic Computer Skills: Proficiency in basic computer skills and experience using fax machines, copiers, and other general office equipment.
- Reliable Transportation: Reliable transportation is necessary for this role.
- Bilingual in Spanish: Bilingual skills in Spanish are preferred.
- Medical Terminology Course: Successful completion of a medical terminology course within one year of start date.
- Competitive Benefits Package: Medical, dental, vision, 401k with employer match, FSA, vacation, and sick leave.
- Equal Opportunity Employer: We are an equal opportunity employer and do not discriminate against any employee or applicant for employment based on protected class.
