Field Services Office Manager

2 weeks ago

Reston, Virginia, United States Koppers Inc. Full time

Job Summary

The Field Services Office Manager will provide administrative support to the field services team, ensuring seamless onboarding, benefits enrollment, and payroll processing. This role will also assist with recruiting, field services, payroll processing, accounting, and human resources.

Key Responsibilities

  • Assist with candidate onboarding and monitoring to ensure recruiting continues without disruption.
  • Manage field personnel processes, including advancement, demotion, and separation, ensuring changes are reflected in all KRS systems.
  • Backup and assist with payroll functions, including processing, answering employee questions, and resolving errors.
  • Reconcile shared Visa statements, collect receipts, manage disputes, and prepare reconciliation documents for approval.
  • Assist with planning and execution of special events, such as benefits enrollment, meetings, and employee recognition.
  • Provide policy guidance and interpretation to field staff members as needed.
  • Answer questions from applicants and employees regarding policies and benefits.
  • Maintain accurate and up-to-date HR files, records, and documentation.
  • Perform periodic audits of HR files and records to ensure all required documents are collected and filed appropriately.
  • Ensure weekly reporting (headcount, personnel activity, etc.) is provided to appropriate personnel.
  • Maintain HR content on company Microsoft Teams page.
  • Ensure HRIS system (Workday) updates are processed to reflect current work locations, supervisor, cost center, compensation rate, medical records, etc.
  • Manage random alcohol and drug consortium pools and work with supervisors to schedule and complete required testing.
  • Process requests for special exams that support the DOT FMCSA requirements and our safety programs.
  • Process income withholding and child support notices.
  • Respond to leave of absence requests by communicating with employees regarding their needs and options available.
  • Monitor retention and referral bonus eligibility and provide processing/payment information to Field Payroll Coordinator.
  • Verify Workday records are setup, and that programs and processes are supported (resident state, payment elections, alternate work location data).

Requirements

  • Associate Degree from an accredited college or university, or high school diploma with equivalent practical experience.
  • Minimum of 3+ years of demonstrated general business acumen that includes time management; organization skills; self-motivation; mentoring of others; agility; adaptability; effective communication skills; and prioritization skills.
  • Proficient in Microsoft Office, with special focus on Excel, Word, MS Teams, and Outlook.
  • A valid driver's license with a favorable driving record for company travel and errands.
  • Willingness to travel 10%.

Koppers Inc. and its subsidiaries are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other category or characteristic protected by federal law, state, or local law.

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