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Reception and Technical Support Specialist
2 months ago
Job Summary:
We are seeking a highly motivated and detail-oriented individual to join our team as a Reception and Technical Support Specialist. As a key member of our staff, you will be responsible for providing exceptional customer service to job seekers and employers, while also assisting with job placement and training initiatives.
Key Responsibilities:
- Provide excellent customer service to job seekers and employers, responding to inquiries and resolving issues in a timely and professional manner.
- Assist with job placement and training initiatives, including resume building, interview preparation, and job search strategies.
- Maintain accurate records and reports, ensuring compliance with departmental and regulatory requirements.
- Collaborate with colleagues to achieve departmental goals and objectives.
Requirements:
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse populations.
- Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
- Basic computer skills, including proficiency in Microsoft Office and other software applications.
Working Conditions:
This is a full-time position, with a regular schedule of 40 hours per week. The work environment is fast-paced and dynamic, with a focus on providing exceptional customer service and achieving departmental goals.
