Technical Service Specialist

7 days ago


Brandon, Florida, United States Metalcraft of Mayville Full time
Job Title: Technical / Field Service Technician - Houston/South Texas

Metalcraft of Mayville is an Equal Opportunity Employer, committed to diversity and inclusion in the workplace.

Job Summary:

We are seeking a highly skilled Technical / Field Service Technician to join our team in Houston/South Texas. As a Technical / Field Service Technician, you will be responsible for providing technical support to dealers and customers in the specified territory, resolving issues, and providing training and support to dealers.

Responsibilities:
  • Handle dealer and customer technical support calls, emails, and on-site visits.
  • Manage and prioritize workload demands efficiently.
  • Communicate with Scag Regional Sales Managers on service, warranty, and parts concerns.
  • Assist dealers and end-users with machine troubleshooting and diagnosis.
  • Provide in-field on-site support assistance to dealers.
  • Follow all corporate procedures and objectives while representing Scag Power Equipment.
Requirements:
  • Associated degree in Technical Service or equivalent combination of education and experience.
  • Minimum 2-3 years of related experience.
  • Advanced hydraulic and electrical knowledge, including the ability to read and interpret schematics.
  • High School Diploma.
Benefits:
  • Competitive Pay
  • Paid Holidays & Vacation
  • Air Conditioned Facility
  • $2.00/hour shift premium for 2nd & 3rd shift
  • Advancement Opportunities
  • Free Health Clinic
  • On-the-job training


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