Dance and Music Operations Manager

3 weeks ago


Dexter, Maine, United States Michigan Academy of Dance & Music Full time
Job Description

Michigan Academy of Dance & Music is seeking a highly organized and customer-focused Front Desk Manager to oversee daily front desk operations and provide exceptional service to our students and their families.

Responsibilities:

  • Supervise and manage front desk staff to ensure seamless daily operations.
  • Greet students and families with warmth and professionalism, handling inquiries, registrations, and payments efficiently.
  • Address and resolve any concerns or complaints promptly, maintaining accurate records of enrollments, schedules, and payments.
  • Collaborate with faculty and administration to enhance the student experience and assist in marketing efforts and community outreach.
  • Assist in organization of special events and recitals, utilizing strong leadership and communication skills.

Qualifications:

  • Previous experience in customer service or hospitality, with experience in an arts education setting preferred.
  • Strong leadership and communication skills, with excellent organizational abilities and attention to detail.
  • Proficiency in office software and familiarity with management software, with ability to work flexible hours, including evenings and weekends.

Benefits:

  • Competitive salary
  • Paid time off and holidays
  • Employee discounts on classes and events
  • Opportunities for professional development


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