Bank Manager

5 days ago


Palo Alto, California, United States BMO Financial Group Full time
Job Summary

We are seeking a highly skilled and experienced Bank Manager to join our team at BMO Financial Group. As a Bank Manager, you will be responsible for guiding, directing, and coaching employees to deliver exceptional service to our customers and prospects.

Key Responsibilities
  • Understand customer needs to provide sales and service in the best interests of the customer
  • Advises customers on products and strategies that meet their financial objectives
  • Identifies and makes referrals to other business groups
  • Supports sales and customer service activities to meet strategic customer experience and profitability goals
  • Leads the implementation of new programs, products, and processes within the branch
  • Coordinates the implementation of national and regional sales and service initiatives
  • Monitors the service request and problem resolution processes for adherence to national standards
  • Provides technical training and support to branch employees to maintain operational and sales effectiveness
Requirements
  • Typically between 4-6 years of relevant experience and post-secondary degree in a related field of study or an equivalent combination of education and experience
  • Previous supervisory or management experience preferred
  • In-depth knowledge of retail banking products and services
  • Advanced knowledge of competitive marketplace and trends in product offerings
  • Working knowledge of branch operational processes and policies
  • Working knowledge of branch technologies, processes, and performance metrics
  • Working knowledge of applicable regulations, audit standards, and related policies, procedures, and directives
What We Offer

BMO Financial Group offers a competitive salary range of $67,200.00 - $124,800.00, as well as a comprehensive benefits package, including health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans.

We are committed to an inclusive, equitable, and accessible workplace, and we strive to help our employees make an impact from day one. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.



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