Customer Service Ambassador
3 days ago
Ultimate Staffing is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients and consumers.
Key Responsibilities- Customer Communication
- Respond to and follow up on customer inquiries, both verbal and written
- Utilize Zendesk to address customer comments, questions, and complaints
- Follow up and follow through on all customer comments, questions, and complaints
- Account Management
- Process orders through SAP and EDI
- Coordinate transportation and ensure timely delivery
- Prepare reports for shipping, receiving, sales, production, and inventory
- Administrative Support
- Provide administrative support to management and team members as needed
- Document scanning and preparation of reports
- Coordinate and assist with events and activities as requested
- High School degree or equivalent and 3-5 years of professional customer service experience
- Combination of higher education and experience a plus
- 3-5 years of customer service experience in a fast-paced, multi-tasking environment
- Experience working within a production and/or sales environment a plus
- Exceptional interpersonal skills, with a positive, respectful, and customer-focused attitude
- Excellent verbal and written communication skills
- Ability to comprehend, capture, and interpret basic customer information
- Ability to work independently with minimal supervision
- Professional attitude, enthusiastic, and reliable
- Results/deadline-oriented with effective follow-through
- Skilled with Microsoft Office Suite
- Experience with SAP and/or EDI a plus
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Customer Service Ambassador
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Hayward, California, United States APP Jet Center Hayward Full time{"h1": "Customer Service Representative - Hayward", "p": "At APP Jet Center Hayward, we are seeking a highly skilled and customer-focused individual to provide exceptional service to our clients and resolve any issues they may have in a timely and professional manner.", "ul": [{"li": "Answer incoming calls and provide information or assistance to...
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Customer Service Ambassador
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Customer Service Ambassador
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