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Enrollment Specialist in Medical Sales
2 months ago
Position Title: Inside Medical Sales (Enrollment Specialist)
Company: Food Allergy Institute
Employment Type: Full Time; Non-Exempt; M-F 8:00AM-5:00PM (Onsite)
Compensation: $20-$25 per hour + Monthly bonus incentive
About UsThe Food Allergy Institute (FAI) is a pioneering research and clinical care center dedicated to transforming food allergy treatment for children. Our innovative Tolerance Induction Program™ is the first of its kind, enabling patients to enjoy a diverse diet without the fear of allergic reactions. With a wealth of data collected, we leverage analytics to enhance our understanding of safe treatment methods for those with anaphylactic food allergies.
Why Choose FAI?At FAI, we foster a culture of innovation and collaboration. Our team comprises forward-thinking individuals who are passionate about making a difference in the lives of our patients and their families. Each member plays a vital role in our mission, contributing to a dynamic environment where creativity is encouraged, and professional growth is supported.
Ideal Candidate ProfileWe are looking for a compassionate, adaptable, and proactive individual to fill the role of Inside Medical Sales (Enrollment Specialist). The primary responsibility is to guide parents through the enrollment process, ensuring a smooth transition to becoming clients. You will act as a knowledgeable resource for prospective clients, addressing inquiries and following up with families who have previously engaged with our services.
Key Responsibilities- Exhibit a positive and resourceful approach to problem-solving, bringing innovative ideas to the forefront while managing complex situations with deadlines.
- Serve as the subject-matter expert for the Tolerance Induction Program and the enrollment process.
- Handle incoming inquiries and initiate outbound communications with parents, explaining the program's effectiveness and potential benefits.
- Build and maintain strong relationships with prospective clients to foster trust and rapport.
- Document interactions accurately to ensure timely follow-up and communication.
- Collaborate with other departments to assist with data collection and problem-solving as needed.
- Perform additional responsibilities as assigned.
- A genuine passion for serving patients and their families in achieving their dietary freedom goals.
- High School Diploma or equivalent is required.
- Strong presentation and communication skills.
- Previous experience in customer service or sales is preferred.
- Ability to multitask effectively in a fast-paced environment.
- Excellent typing and organizational skills.
- Proven ability to work independently and as part of a team.
- Exceptional time-management skills.
FAI is committed to providing equal employment opportunities to all individuals, ensuring a diverse and inclusive workplace.
