Community Relations and Retail Manager

1 week ago


Yuma, Arizona, United States Kneaders Full time
Position Overview

*SHIFTS ARE M-F, 11AM-1PM*

  • Work-Life Balance - All Kneaders Bakery & Cafe locations are closed every Sunday and also on Thanksgiving Day and Christmas each year.
  • Health Benefits - We provide comprehensive health benefits to promote wellness, including options for pet insurance for your furry family members.
  • Career Advancement - Opportunities for growth in restaurant leadership, retail management, and specialization in baking are available at Kneaders.
  • Compensation - Enjoy an hourly wage along with the potential to earn tips during each shift.

About the Role:
Kneaders Bakery & Cafe is seeking a motivated Community Relations and Retail Manager who shares our passion for quality food, exceptional customer service, and community involvement. In this role, you will collaborate with a dynamic team offering a diverse menu featuring freshly baked bread, pastries, soups, salads, and sandwiches made from wholesome ingredients.

Key Responsibilities:

  • Exhibit a positive attitude and actively listen to guests, confidently recommending meal and gift options to both new and returning customers.
  • Demonstrate the ability to work efficiently, learn from experiences, and proactively assist other departments as needed.

Availability Requirements:
Must be available to work Monday through Friday during peak lunch hours, with additional availability on Saturdays as required. Expect to work extra hours during the busy holiday season, including weekends and extended hours. Responsibilities also include organizing and leading a team for holiday basket preparation and merchandise execution.

Merchandising Duties:
Your primary responsibilities will include welcoming guests, merchandising, creating daily gift baskets, stocking shelves, providing personal shopping assistance, managing inventory, maintaining cleanliness, and supporting front-of-house operations as necessary. Participation in weekly management meetings is also expected.

Community Engagement:
Engage with local schools for participation in fundraising events, provide necessary information to the Home Office, and host community partnership events. Collaborate with marketing and the home office to organize brand-wide events and individual store activities. Work closely with General Managers and leadership teams to ensure successful events that reflect our brand values and deliver outstanding customer service.

Qualifications:

  • Minimum of 1 year of experience in customer service or retail.
  • Strong attention to compliance with food handling and sanitation regulations.
  • Flexible scheduling is essential, as shifts may vary based on customer traffic and seasonal demands, with hours ranging from early morning to late evening.
  • Must be at least 18 years of age to qualify for this position.

If you believe you are the right fit for this role, we encourage you to explore this opportunity further.

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