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Front Desk Representative

2 months ago

Irving, Texas, United States free-classifieds-usa Full time

Job Summary

We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Residence Inn Dallas Las Colinas. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a smooth and memorable experience during their stay.

Key Responsibilities

  • Process guest arrivals and departures, including check-in and check-out procedures
  • Respond to guest inquiries and resolve any issues in a timely and professional manner
  • Manage guest room assignments and ensure accurate room inventory
  • Process payments and handle guest transactions
  • Provide information and recommendations on local attractions and services
  • Collaborate with other hotel staff to ensure seamless guest service

Requirements

  • High school diploma or equivalent required
  • Previous customer service experience in a hotel or hospitality setting preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Basic math skills and accuracy with handling cash and credit transactions

What We Offer

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance