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Front Desk Coordinator

2 months ago

South Lake Tahoe, California, United States JIM Bagan Toyota Full time
Job Overview

Jim Bagan Toyota is looking for a dedicated Front Desk Coordinator to enhance our exceptional service experience.

Role Summary:

As a Front Desk Coordinator at Jim Bagan Toyota, you will be instrumental in delivering outstanding customer service to our clientele.

Key Responsibilities:

  • Welcome customers and guests with a friendly demeanor
  • Handle incoming calls and route them to the correct department
  • Provide accurate information to callers, ensuring professional communication
  • Manage appointment scheduling and maintain the calendar efficiently
  • Assist customers with rental vehicle bookings and agreements
  • Coordinate the drop-off and pick-up of customer vehicles
  • Process returns of rental vehicles and conduct inspections for any damages
  • Address customer inquiries and resolve any issues or concerns
  • Keep the reception area and front desk organized and tidy

Qualifications:

  • Previous experience as a receptionist or in rental services is advantageous
  • Strong communication and interpersonal abilities
  • Proficient in using phone systems and office technology
  • Knowledge of automotive terms is beneficial
  • Ability to handle multiple tasks and prioritize effectively
  • Attention to detail and strong organizational skills

Employee Benefits:

  • Competitive hourly wage of $23
  • Opportunities for professional growth and advancement
  • Comprehensive healthcare benefits including medical, dental, and vision
  • Paid time off and recognized holidays
  • Employee discounts on vehicle purchases and services

About Jim Bagan Toyota:

Jim Bagan Toyota is a premier automotive dealership committed to exceptional customer service. We prioritize a positive and inclusive work environment that fosters growth and success for all employees.