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Healthcare Support Specialist
2 months ago
Position Overview:
The Medical Assistant plays a crucial role in the healthcare environment, ensuring that patients receive the highest level of care and support throughout their visit.
Key Responsibilities:
- Welcoming and preparing patients for their appointments.
- Maintaining cleanliness and organization of examination areas.
- Ensuring proper sterilization of medical instruments.
- Assisting patients with the completion of disability and FMLA forms.
- Managing prescription call-ins efficiently.
- Preparing necessary documentation for pre-operative procedures.
- Coordinating pre-authorization and pre-certification for medical procedures.
- Scheduling appointments and managing patient inquiries via phone.
- Knowledge of CT scans and assisting patients with setup.
- Ordering medical supplies as needed.
- Providing backup support for surgery scheduling.
- Collaborating with physicians and following their directives.
- Performing additional tasks as assigned by the clinic manager.
Essential Skills:
- Strong patient care abilities.
- Proficient in appointment scheduling.
- Familiarity with Epic and patient access systems.
- Excellent customer service and coordination skills.
Preferred Qualifications:
- Proficient in computer applications (MS Office, Internet, PM Software).
- Demonstrated professionalism and leadership capabilities.
- Knowledge of medical terminology.
- Able to manage multiple tasks simultaneously.
- Competent in completing medical treatment-related paperwork.
- Approachable demeanor with effective communication skills.
- Ability to work independently and collaboratively within a team.
- Consistent in meeting deadlines.
Experience Level: Entry Level
About TEKsystems:
TEKsystems is a leader in technology services and talent solutions, partnering with clients to unlock new opportunities and drive transformation. With a workforce of 80,000 professionals, we collaborate with over 6,000 clients, including a significant portion of the Fortune 500, across North America, Europe, and Asia. Our commitment to excellence in Full-Stack Technology Services and Talent Services positions us as a trusted partner in the industry.
TEKsystems is an equal opportunity employer, welcoming applications from all individuals regardless of race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.
