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Patient Care Coordinator

2 months ago

Fort Worth Texas, United States Monarch Dental Full time
About the Role

We are seeking a highly skilled and compassionate Patient Care Coordinator to join our team at Monarch Dental. As a Patient Care Coordinator, you will play a vital role in creating positive patient experiences and ensuring seamless interactions with our patients.

Key Responsibilities
  • Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome, setting the tone for a positive experience.
  • Guiding: Assist patients with check-in/check-out procedures, including insurance verification, schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism.
  • Gratitude: Express appreciation to patients for choosing Monarch Dental for their dental care and treat everyone with respect and professionalism.
Requirements
  • At least one year of related experience in a dental or medical office setting.
  • Knowledge of dental terminology and strong communication and interpersonal skills, with a focus on delivering exceptional customer service.
  • Preferred qualifications include previous experience in a dental or medical office setting.
Benefits

As a valued member of our team, you will enjoy a comprehensive benefits package, including paid time off, health, dental, and vision insurance, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401(k) plan.

About Monarch Dental

Monarch Dental is a leading provider of dental care services, supporting over 650 affiliated dental practices across 30 states. Our mission is to deliver Smiles For Everyone, and we are committed to providing an inclusive workplace for all employees. We celebrate diversity and are proud to be an equal opportunity employer, prohibiting discrimination and harassment of any kind.