Data Entry Specialist

3 days ago


FuquayVarina, North Carolina, United States Pelican Staffing Full time
About the Role

We are seeking a detail-oriented Data Entry Clerk to support our operational success in a fast-paced environment. As a key member of our team, you will perform a variety of tasks including data entry, back office support, and customer service.

Key Responsibilities
  • Perform clerical work related to operational and commercial functions under general supervision.
  • Input and maintain accurate data in our systems, compiling and computing information for regular and special reports.
  • Respond to customer inquiries both verbally and in writing, utilizing the Customer Information Control System to generate work orders.
  • Contact customers to arrange collection of overdue amounts and process receipts.
  • Support the onsite customer payment booth by collecting bill payments and providing assistance as needed.
  • Write customer letters, schedule appointments, and manage phone inquiries.
  • Assist with payroll exceptions and invoicing as necessary.
Requirements
  • Experience in back-office support, data entry, and customer service.
  • Proficiency in data entry software and Microsoft Office Suite (Excel, Word).
  • Strong attention to detail and accuracy in data management.
  • Excellent organizational and multitasking skills.
  • Effective written and verbal communication abilities.
  • Ability to work independently and collaboratively within a team.
Preferred Qualifications
  • Work with Office 365 suite of applications.


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