Client Support Specialist
3 weeks ago
We are seeking a dedicated and customer-oriented individual to fill the role of Client Support Associate at Jackson Hewitt - EMR. In this position, you will be responsible for delivering exceptional client experiences and providing essential support to our clients.
The ideal candidate will have strong interpersonal and communication skills, with experience in a fast-paced retail environment. Prior customer service or sales experience is preferred but not required.
Responsibilities:
- Engage with clients, confirm appointments, and follow up with past and potential clients
- Distribute marketing materials and keep clients engaged during wait times
Requirements:
- Strong communication and interpersonal skills
- Experience in a fast-paced retail environment
- Basic computer proficiency and troubleshooting skills
- Prior customer service or sales experience preferred
- Ability to work in a flexible schedule
Benefits and Compensation:
- A competitive salary of $42,000 - $55,000 per year, based on performance
- Bonus opportunities based on performance
- Competitive benefits package, including health, dental, and vision insurance
- 401k plan with company match
- Opportunities for advancement within the organization
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Client Support Specialist
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