Client Support Professional

3 days ago


McAllen, Texas, United States Jackson Hewitt - ETF Full time
Job Title: Client Support Associate

The ideal candidate will be responsible for ensuring exceptional client experiences and providing essential support. This includes actively engaging with clients, confirming appointments, following up with past and potential clients, distributing marketing materials, and keeping clients engaged during wait times.

Responsibilities:
  • Strong interpersonal and communication skills
  • Experience in a fast-paced retail environment
  • Basic computer proficiency and ability to troubleshoot
  • Prior customer service or sales experience is preferred, but not required
  • Willingness to learn and grow in a customer-focused role

This position offers competitive compensation, including an estimated salary of $12.00-$15.00 per hour, depending on location and qualifications. In addition, employees enjoy various benefits, such as flexible schedule options, work Lotto (Win money for logged shifts), low-cost benefits, and Teladoc services.



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