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Overnight Support Specialist

3 weeks ago

McAllen, Texas, United States AnswerOne Full time
About the Job
We are seeking an Overnight Support Specialist to join our team at AnswerOne. This is a full-time opportunity that requires availability to work overnight shifts, including Saturdays and Sundays. As an Overnight Support Specialist, you will be responsible for handling inbound calls, providing solutions to customer inquiries, and working collaboratively with our team to achieve our goals.

What We Do
At AnswerOne, we deliver exceptional customer experiences through our compassionate and skilled agents. We provide on-the-job training, no experience with our software is required, and previous call center work is a plus, but not required. If you have excelled in any customer service industry, know your way around computers, have a friendly and positive attitude, and have excellent writing and communication skills, then this position is for you.

What We Offer
In addition to competitive compensation, we provide a comprehensive benefits package, including employee stock ownership, medical, dental, and vision benefits, paid vacation, and a traditional 401(k) plan with company matching. We also offer opportunities for professional growth and development, as well as a fun and supportive work environment.

Requirements
To be successful in this role, you must have excellent communication and problem-solving skills, be fluent in Spanish and English, and possess a strong typing speed of 35 wpm or better. Previous call center experience is not required, but it is an asset.

Compensation
The salary for this position is $18 per hour, with opportunities for overtime and perfect attendance bonuses. If you are interested in a dynamic and rewarding career, please apply today