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Senior Vice President of Retail Operations

2 months ago

Chicago, Illinois, United States Cresco Labs Full time

Senior Vice President of Retail Operations

at Cresco Labs

COMPANY OVERVIEW

Recently recognized as one of *Entrepreneur* magazine's Top 100 Cannabis Leaders, Cresco Labs stands as a leading vertically-integrated multi-state cannabis operator in the United States. Our mission is to establish ourselves as the most significant entity in the cannabis sector by merging a strategic geographic presence with a top-tier distribution network across North America. Adopting a consumer-packaged goods (CPG) strategy, Cresco's portfolio of brands caters to diverse consumer needs, featuring well-known and trusted national brands such as Cresco, Remedi, and Mindys, a line of edibles crafted by James Beard Award-winning chef Mindy Segal. Our national dispensary brand, Sunnyside*, is dedicated to wellness and aims to foster trust, education, and convenience for both seasoned and new cannabis consumers. Acknowledging the potential of the cannabis industry as a major job creator, Cresco has initiated the first national comprehensive Social Equity and Educational Development (SEED) program to equip all societal members with the skills and opportunities to engage in and own cannabis businesses.

MISSION STATEMENT

At Cresco, we strive to lead the cannabis industry with a commitment to regulatory compliance, product reliability, and customer satisfaction. Our operations aim to legitimize the cannabis sector by maintaining the highest integrity, adhering strictly to regulations, and advocating for the clinical benefits of cannabis. As Cresco expands, we will uphold the same professionalism and precision in every new market we enter.

JOB SUMMARY

Cresco Labs is in search of a Senior Vice President of Retail Operations to become a vital part of our corporate team. As a key member of the Sunnyside* Retail Leadership Team, the SVP of Retail Operations will play a crucial role in the strategic planning, execution, and ongoing management of Sunnyside* dispensaries. This position will oversee new store launches, market integrations, and significant renovations.

CORE JOB DUTIES

  1. Provide comprehensive leadership and ensure timely execution of Sunnyside retail expansion initiatives, including new store openings, rebranding efforts, enhancements to existing locations, and mergers and acquisitions.
  2. Direct the seamless integration of essential functional workstreams and deliverables, such as construction, real estate, marketing, IT, HR, security, compliance, and government relations, to ensure projects are completed on schedule; clarify key trade-offs and decisions impacting revenue, costs, and business outcomes.
  3. Oversee the successful launch of new stores and the completion of significant projects, ensuring adherence to all state regulations and compliance standards, alongside the implementation of Sunnyside's visual and design guidelines.
  4. Accountable for the execution of visual and design standards, budget management, and vendor relationships across the Sunnyside network, balancing the need for consistency with local community considerations.
  5. Collaborate with brand marketing and store design teams to enhance brand representation and improve customer experiences.
  6. Act as a primary retail representative during due diligence phases with the M&A team, contributing to business case drafts and initial assessments of capital expenditure needs, revenue projections, and compliance requirements.
  7. Anticipate market trends and articulate a vision that fosters competitive and innovative strategies, clearly linking vision to actionable plans.
  8. Engage with cross-functional leaders and peers to ask insightful questions, gather data from various sources, identify root causes, and evaluate pros and cons to inform decision-making.

REQUIRED EXPERIENCE, EDUCATION AND SKILLS

  • 10+ years of experience in dynamic retail development with multi-unit oversight; experience in the cannabis sector is advantageous.
  • Proficient in MS Office, with advanced skills in MS Excel and Tableau.
  • Strategic thinker capable of adapting focus areas, making informed decisions under pressure through analysis and sound judgment.
  • Ability to identify market trends and seize opportunities within the cannabis industry, demonstrating a commitment to continuous learning.
  • Experience in building and managing diverse teams, fostering a shared objective.
  • Leadership approach emphasizing collaboration, open dialogue, and shared successes in a team environment.
  • Proven track record of driving top-line and bottom-line results, consistently exceeding goals.
  • Strong influence skills to drive results across teams and departments, collaborating effectively towards common objectives.
  • Solid business acumen, including data management, attention to detail, and exceptional communication and interpersonal skills.
  • High integrity, personal motivation, and a sense of urgency.
  • Willingness to work varying hours, including potential travel.

COVID-19 REQUIREMENTS

Cresco Labs mandates that all corporate employees be fully vaccinated against COVID-19. Proof of vaccination status will be required upon acceptance of a position.

ADDITIONAL REQUIREMENTS

Applicants must be 21 years of age or older and comply with all legal and company regulations relevant to the industry.

Cresco Labs is an Equal Opportunity Employer, and all applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.