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Patient Service Representative II
4 weeks ago
As a Patient Service Representative II at Advocate Aurora Health, you will be the first point of contact for patients and visitors, providing exceptional customer service and support. Your key responsibilities will include greeting patients, responding to routine requests for information, and registering patients. You will also be responsible for obtaining demographic and insurance information, verifying insurance coverage, and communicating with patients and staff in a professional and courteous manner.
What You Will Do:
• Greet patients and visitors, responding to routine requests for information
• Register patients, obtaining demographic and insurance information
• Verify insurance coverage and communicate with patients and staff
• Answer telephone calls, screen calls, and take messages
Why You Will Thrive:
At Advocate Aurora Health, we value our patients and strive to provide exceptional care and service. As a Patient Service Representative II, you will have the opportunity to make a positive impact on the lives of our patients and their families. If you are a team player with excellent communication skills and a passion for delivering exceptional customer service, we encourage you to apply for this role.
