Mortgage Recovery Specialist

2 weeks ago

Roxbury, Connecticut, United States Workway Full time
Mortgage Collector Job Description

Workway BancForce is a leading national staffing firm that connects qualified job seekers with top employers across the nation. We pride ourselves on offering a candidate-centric model to help individuals find their next career opportunity.

We are seeking a Mortgage Collector to join our team. As a Mortgage Collector, you will be responsible for the following duties:

  • Handling outbound and inbound calls to gather or clarify information
  • Accurately documenting all information about accounts
  • Meeting or exceeding all performance goals
  • Preparing and/or processing documents (reviewing them for accuracy and completeness; updating information and/or evaluating against policy; comparing elements for consistency or logical relationship, etc.)
  • Performing investigative activities, including skip tracing, to evaluate and determine the whereabouts of customers

Key qualifications for the position include:

  • High School diploma or equivalency degree/experience
  • 2+ years of Customer Service experience
  • Prior experience working in a remote environment
  • Must be Bilingual in Spanish/English
  • Experience in billing or collections, responsible for the recovery of outstanding payments, preferably in banking or finance
  • Experience in Salesforce.com or similar CRM

Pay Rate Range: $17.00 - $18.00 per year. Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Employees have access to healthcare benefits including medical, dental, and vision as well as a 401(k) plan.

Workway, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws, regulations, and ordinances.

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