Senior DevOps Engineer

6 days ago

Palm Beach Gardens, Florida, United States ASSA ABLOY Full time
About the Role

We are seeking a highly skilled DevOps Support Engineer to join our team at ASSA ABLOY, a global leader in access solutions. As a key member of our team, you will be responsible for designing, implementing, and maintaining infrastructure for customer networks and internal demo environments.

Key Responsibilities
  • Collaborate with development, QA, and operations teams to provide customer support and resolve issues related to CI/CD pipelines.
  • Design, implement, and maintain infrastructure for customer networks and internal demo environments to ensure reliable and scalable applications.
  • Develop, maintain, and optimize installation scripts tailored to customer network hosts and internal demo environments, facilitating automated deployments.
  • Automate infrastructure management tasks using configuration management tools like Ansible, Terraform, or similar.
  • Monitor and analyze application performance in customer networks and internal demo environments, proactively identifying issues and optimizing for efficiency and security.
Requirements
  • Minimum 7 years' experience in a similar role in a biometric company.
  • Excellent Requirements Analysis, Software Requirements gathering.
  • Excellent verbal and written communication skills.
  • Ability and experience to creatively engineer a solution to solve customer problems.
  • Problem solving, with a focus on selling to customer needs.
  • Proven experience as a DevOps Support Engineer or in a similar role, with customer-facing responsibilities.
  • Excellent presentation skills.
  • Understanding of enterprise computer networking standards.
  • Basic technical knowledge of Microsoft Windows and Windows Server platforms as well as Linux.
  • Practical understanding of Networking architectures, routers, hubs, and transmission protocols such as (TCP/IP, FTP, NFS, SMTP).
  • Knowledge of Active Directory.
  • Experience with container orchestration and management, particularly with Docker and Kubernetes.
  • Good understanding of cloud computing or services which relate to software, platforms and infrastructure that are sold 'as a service', and capable of keeping up with technology trends.
  • Good understanding of Encryption standards (VPN/TLS/SSL), FIPS 140-2 Standards.
  • Good understanding of relational database offerings and customer usage such as Microsoft SQL, My SQL, Postgres.
  • Good understanding of Cloud architectures offerings to assess customer implementation.
  • Able to organize and manage projects and numerous tasks and initiatives simultaneously.
  • Ability to work independently and capable of self-taught new concepts.
  • Experience in deploying web-based applications in a Gov Cloud AWS environment.
Education and Experience
  • Bachelor's degree in related fields of computer information system is required.
  • Master's degree desirable, not required, and Technical Certifications are a plus.
  • Candidates with equivalent education plus relevant job experience may also be considered.
  • Minimum 7-years of technical experience with technical sales delivering solution requirements definition, design, and problem resolution.
  • Experience with statements of work and technical proposals.
  • Experience and understanding of software solutions and professional services offerings.
  • Experience with working as a liaison between Sales and an Engineering team.
  • Experience with fingerprint or other biometric solutions is desired.
  • Experience with collaborating on creating cross functional process within the organization.
  • Able to manage technical solutions by performing basic project management functions and providing meeting minutes and action items.
  • Experience in Enterprise level solutions from the design, engineering and understanding of complex deployments across distributed systems.
  • Ability to work as part of a team.

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