Member Engagement Representative

5 days ago


Nashville, Tennessee, United States QNTM Fit Life Full time
Job Description

As a Member Experience Agent at QNTM Fit Life, you will be the first point of contact for members and guests, setting the tone for their experience. Your primary responsibilities will include:

Main Tasks:
  1. Greet members and guests with a warm and welcoming attitude.
  2. Answer phone calls promptly and efficiently, following a provided script.
  3. Assist members with administrative tasks, such as updating billing information.
  4. Maintain a clean and organized facility, including locker rooms and inventory management.
Requirements and Qualifications:
  • High school diploma or equivalent preferred.
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment and multitask.
  • Basic math and verbal skills required.
  • Current CPR and AED certification required.

Salary Estimate: $42,000 - $52,000 per year, based on experience and location.



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