E-Commerce Fulfillment Specialist

1 week ago


Milwaukee, Wisconsin, United States MDS Fulfillment, Inc. Full time
Job Summary

We are seeking a highly organized and detail-oriented E-Commerce Fulfillment Coordinator/Client Relations professional to join our team at MDS Fulfillment, Inc. in Milwaukee, WI or Phoenix, AZ. As a key member of our operations team, you will be responsible for ensuring daily communications with our clients are made, managing inbound and outbound order processes, and maintaining inventory levels.

Key Responsibilities
  • Manage inbound and outbound order processes, including importing and manually entering orders into our Warehouse Management System (WMS)
  • Review and correct any order exceptions as they occur, and obtain routing and update Bill of Lading status via carrier or client portals
  • Import and/or manually enter advance ship notices for inbound shipments, and review and act on receiving comments
  • Maintain inventory levels, including setting up new client SKUs in WMS, and managing inventory transfers, SKU transfers, and lot/mfg/exp date tracked items
  • Communicate updates to MDS clients as required, and respond to all client requests and ensure all orders and inquiries are addressed daily
  • Collaborate internally with Sales, Operations, Accounting, and IT on new client projects, requests, and scope changes
Requirements
  • High School Diploma or GED required
  • Minimum of 2 years' experience in e-commerce, logistics, or distribution center environment
  • Excellent verbal and written communication skills combined with a positive customer-focused attitude
  • Detail-oriented and deadline-driven, with ability to multitask and work in a fast-paced environment
  • Proficiency in Retailer Routing Portals, shipping carriers, and inventory management systems
Benefits
  • Annual salaried position - $45K - $49K
  • Minimum 40 hours per week
  • Medical Insurance, 401K, and vacation/sick time starting Day 1

MDS Fulfillment, Inc. is a full-service fulfillment services and distribution company located in Milwaukee, WI and Phoenix, AZ. We offer a flexible, wireless Barcode Warehouse Management System (WMS) and 500,000 square feet of modern, high-bay distribution space. Services include warehousing, product distribution, kitting, assembly, packaging, parts distribution, and parts kitting with EDI, FTP, and Internet support.



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