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Service Coordinator

2 months ago

Bedford, Ohio, United States EverStaff Full time

Job Summary:

EverStaff is seeking a highly skilled Service Coordinator to join our team. As a Service Coordinator, you will play a critical role in ensuring the smooth operation of our services.

Key Responsibilities:

  • Contact customers to assist with system issues and provide support for customers and technicians.
  • Schedule service appointments for customers and interact with the inventory team to ensure that technicians have the necessary parts for service visits.
  • Follow up with customers on any open service tickets and ensure that all issues are resolved in a timely manner.

Qualifications:

  • Excellent customer service and communication skills.
  • Multitasking and adaptability in a dynamic and fast-paced environment.
  • Strong computer skills and ability to exercise independent judgment and problem-solving skills.
  • Education - minimum of a high school diploma.

Benefits:

  • Competitive hourly rate of $19-$20.
  • Direct hire opportunity with a reputable company.
  • Equal opportunity employer (M/F/D/V/SO/GI).