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Sales and Operations Specialist

1 month ago

Windsor Mill Milford Mill MD USA, United States R.S. Hughes Full time
About R.S. Hughes Company, Inc.

R.S. Hughes Company, Inc. is a dynamic and forward-thinking distributor of industrial supplies, with a strong commitment to excellence and professionalism. Founded in 1954, we have established ourselves as a trusted partner for businesses across North America.

Job Description

We are seeking a highly motivated and organized Sales Specialist to join our team. As a Sales Specialist, you will be responsible for maximizing customer satisfaction by ensuring optimal inventory levels and availability, while also driving sales growth and meeting key performance indicators.

Key Responsibilities:
  • Build strong relationships with key customer personnel and contribute to negotiations and discussions to promote ongoing improvement to the program.
  • Act as a first point of contact for customers, providing timely and effective support for product inquiries, additions, updates, or changes.
  • Develop a deep understanding of major product groupings and products to effectively service, stock, and present product solutions to customers.
  • Identify new business opportunities through prospecting and qualifying, and develop tailored solutions to meet customer needs.
  • Collaborate with the inside operations team and assigned outside sales representative to provide seamless customer service and support.
  • Operate a company vehicle to replenish onsite inventory management programs and maintain accurate inventory levels.
  • Service and maintain equipment onsite at major client SupplySight Program Accounts.
  • Analyze and investigate inventory variances, and implement corrective actions to reduce or eliminate them.
  • Drive productivity, quality, inventory control, and safety performance throughout the customer's organization.
  • Prepare and deliver daily inventory dashboard reports to identify inventory gaps and constraints.
Requirements:
  • High School Diploma (required), Bachelor's Degree (preferred)
  • Valid state-issued driver's license (required)
  • 1-year B2B sales and/or operations experience (preferred)
What We Offer:

We offer a competitive salary, benefits package, and a dynamic work environment that values hard work, common sense, and entrepreneurial spirit. If you are a results-driven, detail-oriented, and strong problem-solver who is passionate about delivering exceptional customer service, we encourage you to apply.

We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity, equity, and inclusion.