Medical Records Coordinator
4 weeks ago
Job Summary
The Center for Orthopedic and Research E is seeking a skilled Medical Records Coordinator to join our team. As a key member of our medical records department, you will be responsible for ensuring the accuracy and completeness of patient records.
Key Responsibilities
- Monitor and import documents into patient charts, ensuring timely and accurate processing.
- Provide exceptional customer service to patients and providers, responding to inquiries and resolving issues in a professional and courteous manner.
- Audit patient information to correct discrepancies and merge duplicate charts, maintaining the highest level of data integrity.
- Enter PCP information into the Referring Providers database and provide support for the Patient Portal system.
- Collaborate with providers, staff, and the public to maintain effective communication and ensure seamless workflow.
- Audit the automated PCP correspondence system to ensure correct functioning and timely delivery of notes to referring providers.
- Maintain productivity and accuracy metrics, adhering to department expectations and AEIOU Behavioral Standards.
- Stay up-to-date with HOPCo policies and procedures, including those specific to Document Management.
Requirements
- High school diploma/GED
- Minimum of one year of previous medical records experience or RHIT certification
- Advanced knowledge of HIPAA regulations
- Experience with computer applications, including Windows-based applications
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