Senior Quality Manager, Services Engineering Quality Operations
2 weeks ago
We are seeking a highly skilled and experienced Senior Quality Manager to lead our Services Engineering Quality Operations team. As a key member of our Apple Services Engineering organization, you will be responsible for developing and implementing quality processes, technologies, and mentorship programs to support the delivery of high-quality products and services.
The ideal candidate will have a strong background in software development, testing, and quality assurance, with experience in leading cross-functional teams and collaborating with other technology and test teams across Apple. You will be responsible for developing and maintaining test frameworks and tools, designing and architecting automation solutions, and establishing a culture that continuously strives towards best practices, measurable outcomes, and operational excellence.
Responsibilities- Develop and implement quality processes, technologies, and mentorship programs to support the delivery of high-quality products and services.
- Lead cross-functional teams and collaborate with other technology and test teams across Apple to achieve strategic automation goals.
- Design and architect automation solutions to enable a shared accountability in quality.
- Establish a culture that continuously strives towards best practices, measurable outcomes, and operational excellence.
- Develop and maintain test frameworks and tools to support the delivery of high-quality products and services.
- 5-10 years of experience managing multiple quality teams.
- Strong background in software development, testing, and quality assurance.
- Experience in leading cross-functional teams and collaborating with other technology and test teams across Apple.
- Strong knowledge of retail industry trends, technologies, and standard processes.
- Ability to plan and direct both service and client automation and partner with other teams to achieve strategic automation goals.
At Apple, we offer a comprehensive compensation package, including base pay, discretionary bonuses, commission payments, and relocation assistance. We also offer a range of benefits, including comprehensive medical and dental coverage, retirement benefits, and reimbursement for certain educational expenses.
Additionally, as an Apple employee, you will have the opportunity to become an Apple shareholder through participation in our discretionary employee stock programs.
About AppleApple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
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Cupertino, California, United States Apple Full timeJob Title: Senior Quality Manager, Services Engineering Quality OperationsAt Apple, we're looking for a seasoned quality professional to lead our Services Engineering Quality Operations team. As a Senior Quality Manager, you'll be responsible for developing and implementing quality processes, technologies, and mentorship programs to ensure the highest level...
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Cupertino, California, United States Apple Full timeJob Title: Senior Quality Manager, Services Engineering Quality OperationsAt Apple, we're looking for a Senior Quality Manager to join our Services Engineering Quality Operations team. As a key member of our team, you'll be responsible for leading the development and implementation of quality processes and technologies that support our services engineering...
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Cupertino, California, United States Apple Full timeJob SummaryWe are seeking a seasoned quality leader to join our Apple Services Engineering team. As a Senior Quality Manager, you will be responsible for providing quality process, technology, and mentorship to our engineering teams. This role requires a strong understanding of software lifecycles, test development, and automation solutions. You will lead a...
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