Financial Relationship Banker
2 weeks ago
Job Title: Financial Relationship Banker
Company: Huntington National Bank
Job Summary:
We are seeking a skilled Financial Relationship Banker to join our team at Huntington National Bank. As a Financial Relationship Banker, you will play a critical role in building and maintaining strong relationships with our customers, providing them with exceptional service and expert financial guidance.
Key Responsibilities:
- Customer Service: Deliver outstanding customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Relationship Building: Identify opportunities to grow customer relationships through various channels, including in-branch and online interactions.
- Product Recommendations: Refer customers to other bank services and products that can help them achieve their financial goals.
- Financial Education: Educate customers on utilizing bank technology and financial products efficiently, helping them make informed decisions about their financial lives.
- Product Knowledge: Stay up-to-date on banking products, services, and policies, ensuring you can provide expert guidance to customers.
- Operational Excellence: Adhere to all operational, security, risk, and regulatory procedures, ensuring the highest level of service and compliance.
Requirements:
- Education: High School Diploma or GED and a minimum of 1 year of customer service and sales experience required. Bachelor's Degree and 1 year of customer service and sales experience preferred.
- Skills: Ability to build, deepen, and retain customer relationships, demonstrated skills in sales, investments, lending, and customer service, strong communication skills, and comfort with technology.
- Knowledge: Knowledge of consumer and business deposit products.
Work Environment:
This is an exempt position, meaning it is not eligible for overtime pay. The work environment is an office setting.
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