Financial Relationship Banker

2 weeks ago


Fishers, Indiana, United States Huntington National Bank Full time

Job Title: Financial Relationship Banker

Company: Huntington National Bank

Job Summary:

We are seeking a skilled Financial Relationship Banker to join our team at Huntington National Bank. As a Financial Relationship Banker, you will play a critical role in building and maintaining strong relationships with our customers, providing them with exceptional service and expert financial guidance.

Key Responsibilities:

  • Customer Service: Deliver outstanding customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Relationship Building: Identify opportunities to grow customer relationships through various channels, including in-branch and online interactions.
  • Product Recommendations: Refer customers to other bank services and products that can help them achieve their financial goals.
  • Financial Education: Educate customers on utilizing bank technology and financial products efficiently, helping them make informed decisions about their financial lives.
  • Product Knowledge: Stay up-to-date on banking products, services, and policies, ensuring you can provide expert guidance to customers.
  • Operational Excellence: Adhere to all operational, security, risk, and regulatory procedures, ensuring the highest level of service and compliance.

Requirements:

  • Education: High School Diploma or GED and a minimum of 1 year of customer service and sales experience required. Bachelor's Degree and 1 year of customer service and sales experience preferred.
  • Skills: Ability to build, deepen, and retain customer relationships, demonstrated skills in sales, investments, lending, and customer service, strong communication skills, and comfort with technology.
  • Knowledge: Knowledge of consumer and business deposit products.

Work Environment:

This is an exempt position, meaning it is not eligible for overtime pay. The work environment is an office setting.



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