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Dental Treatment Coordinator
3 months ago
- 401(k)
- 401(k) matching
- Competitive salary
- Employee discounts
- Free uniforms
- Health insurance
- Paid time off
Are you a detail-oriented and compassionate professional with a background in orthodontics? We are seeking an enthusiastic and experienced Treatment Coordinator with a background in Orthodontic billing to join our dedicated pediatric office. Our practice is renowned for providing exceptional patient care and outstanding services. If you are passionate about helping patients achieve their best smiles and thrive in a dynamic, patient-focused environment, we want to hear from you
Key Responsibilities:
- Patient Consultations: Conduct initial consultations with new patients, explaining treatment options, procedures, and financial plans.
- Treatment Planning: Work closely with the orthodontist to develop and present customized treatment plans that meet patients needs and goals.
- Financial Coordination: Discuss financial arrangements with patients, including payment plans, insurance coverage, and financing options.
- Patient Education: Provide patients and their families with detailed information about restorative, orthodontic treatments, oral hygiene, and post-treatment care.
- Appointment Management: Schedule and manage patient appointments to ensure timely and efficient treatment progress.
- Records Management: Maintain accurate and up-to-date patient records, treatment plans, and financial documentation.
- Follow-Up: Ensure patients adhere to their treatment schedules and follow up with them to monitor progress and address any concerns.
- Insurance Processing: Assist our Revenue Cycle Management team with insurance claims and pre-authorizations, ensuring maximum benefits are received.
- Patient Relationships: Build and maintain positive relationships with patients and their families, providing support and encouragement throughout their orthodontic journey.
- Experience: Minimum of 2 years of experience as an Orthodontic Treatment Coordinator or in a similar role within an orthodontic practice. (REQUIRED)
- Knowledge: Strong understanding of orthodontic procedures, treatment planning, and financial coordination. (REQUIRED)
- Communication Skills: Excellent verbal and written communication skills, with the ability to explain complex information clearly and compassionately.
- Organizational Skills: Exceptional organizational skills with the ability to multitask and manage time effectively.
- Interpersonal Skills: Friendly, professional demeanor with a commitment to providing excellent patient care.
- Technical Skills: Proficiency in dental practice management software and digital record-keeping.
- Insurance Knowledge: Familiarity with dental insurance plans and claims processing.
- Team Player: Ability to work collaboratively with the orthodontic team to ensure seamless patient care.
