Account Manager

4 days ago


Lincoln, Nebraska, United States Sandhills Global, Inc. Full time

Job Overview

We are seeking a highly skilled Account Manager to join our Sales and Operations team at Sandhills Global, Inc. As an Account Manager, you will be responsible for providing exceptional customer service and support to our clients. This is a full-time position with a competitive salary of approximately $65,000 per year.

Your Responsibilities

  • Act as the primary point of contact for new and existing customers, managing inbound questions via phone, chat, or email.
  • Educate customers on our FR8Star.com platform and our value proposition, partnering with account managers or operations specialists to resolve complex customer inquiries.
  • Assist the Sales team in qualifying sales leads that develop into new customers and serve as the internal owner of all-things-support.
  • Gather feedback from customers to help improve our products and technology.
  • Perform various administrative tasks and requests from clients, such as updating account information or processing paperwork.

Requirements

  • 1-3 years of experience in customer success/support, sales, or operations.
  • Familiarity with CRM's or similar productivity tools.
  • A passion for serving customers and a positive attitude.

About Us

Sandhills Global, Inc. is a leading provider of products and services to the trucking, agriculture, construction, heavy machinery, aviation, and technology industries. We offer a competitive compensation package, opportunities for growth and development, and a dynamic work environment.


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