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Client Service Representative
2 months ago
We are seeking a highly skilled and compassionate Client Service Coordinator to join our team at Banfield Pet Hospital. As a Client Service Coordinator, you will play a vital role in ensuring the smooth operation of our hospital, providing exceptional client service, and promoting the well-being of our patients.
Key Responsibilities- Client Service: Provide professional, efficient, and exceptional service to clients, ensuring their needs are met and exceeded.
- Hospital Operations: Assist in the coordination of hospital operations, including scheduling, client communication, and data entry.
- Patient Care: Assist in the care and handling of patients, including preparing them for exams and procedures.
- Team Collaboration: Work closely with veterinarians, veterinary technicians, and other hospital staff to ensure seamless communication and coordination of patient care.
- Administrative Tasks: Perform various administrative tasks, including data entry, filing, and other duties as assigned.
- Education: High school diploma or equivalent required; medical background or experience in a related field preferred.
- Experience: One year of related experience required; customer service experience preferred.
- Skills: Excellent communication and interpersonal skills; ability to work in a fast-paced environment; basic computer skills and knowledge of medical terminology.
- Competitive Pay: $/hour, dependent on experience and qualifications.
- Benefits: Medical, dental, vision, basic life insurance, short and long-term disability, flexible spending accounts, commuter benefits, legal plan, health savings account, 401(k) with company match, paid time off, and holidays.
