Retail Leadership Training Program

7 days ago

Burlington, Massachusetts, United States Nordstrom Full time
Job Description

Nordstrom is seeking highly motivated and ambitious individuals to participate in our Retail Leadership Training Program. This 9-week immersive training program is designed to develop future leaders who demonstrate a passion for a career in retail management, strong leadership qualities, and an innate drive to succeed.

Program Overview

The Retail Leadership Training Program is a comprehensive training program that focuses on developing the skills and knowledge required to succeed in a retail management role. Participants will gain hands-on experience as a fashion sales expert, critical leadership skills, and a deep understanding of the Nordstrom customer experience.

Key Responsibilities
  • Embody and support Nordstrom's core values by bringing your authentic self to work and contributing to a welcome and inclusive environment.
  • Gain experience leading and driving a business through goal setting, team building, merchandising, selling, and exceptional customer service.
  • Develop cross-functional skills in sales, operations, and services that differentiate Nordstrom from the market.
  • Consistently meet department, store, and individual productivity goals by building relationships with customers and employees, using Nordstrom tools to track productivity, and contributing to a productive store environment.
  • Learn cross-functional division-specific standards, including divisional key performance metrics.
  • Participate in a two-week rotation at a nearby Nordstrom Rack store to learn Rack leadership structure, inventory management, and selling in a fast-paced environment.
  • Actively network within the market, connecting with top sellers, leaders, and regional leadership.
  • Engage and participate in all learning sessions during the training program.
Requirements
  • 1+ year retail experience (preferred).
  • Desire to be a people leader for a fashion retailer with a reputation for legendary customer service.
  • Strong fashion authority who provides exceptional customer experience while meeting company goals.
  • Ability to quickly establish rapport, assess opportunities, and be solution-oriented.
  • Strong verbal and written communication skills.
  • Ability to thrive in a team environment, be results-driven, and self-motivated.
  • Flexibility to work at multiple locations within the selected metro area and balance evening and weekend schedules based on changing business needs.
What's Next?

Nordstrom is committed to providing a comprehensive benefits package to support employees and their families. Our benefits include medical, vision, dental, retirement, and paid time away, as well as life insurance and disability coverage.

Nordstrom is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and welcoming work environment.

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