Senior Systems Administrator

3 days ago

Orlando, Florida, United States AssistRx Full time
Job Title: Senior Systems Administrator

AssistRx, Inc. is a commercial software development company focused on the specialty pharmacy healthcare vertical. We are seeking a skilled Senior Systems Administrator to help execute and support the company's technology and customer support strategies.

The ideal candidate will have a strong foundation in Microsoft Server products, including Server 2008/2012, and office 365 products and administration. Experience with VMWare Enterprise products and Storage Area Network technologies is also required. A strong commitment to teamwork and a positive customer service attitude is essential.

Key Responsibilities:
  1. Coordinates work between administrators and the Service Desk Manager.
  2. Jira is a must.
  3. Builds and maintains server platform environments for Active Directory, SQL Server, Office 365, SharePoint, and other application related servers.
  4. Designs, implements, and supports server and desktop operating systems.
  5. Manage and support all Windows Server environments.
  6. Manage and support monitoring, scripting, and compliance applications.
  7. Acts as liaison with manufacturers and vendors of hardware and software products, especially with regard to problem diagnosis and resolution.
  8. Performs daily system monitoring, verifies the integrity and availability of all hardware, server resources, systems and key processes, reviews system and application logs and verifies completion of scheduled jobs such as backups.
  9. Performs daily backup operations, ensures all required file systems and system data are successfully backed up.
  10. Reviews, recommends, and implements required system upgrades and patches. Ensures that daily, weekly, and monthly statistics, status reports, and graphical reporting aids are completed and continually modified to meet the needs of the department.
  11. Participates in client/project meeting(s) as needed to ensure that developmental projects are transitioned into production. Analyzes the needs and requirements of users and develops documentation as needed.
  12. Ensures that daily, weekly, and monthly statistics, status reports, and graphical reporting aids are completed and continually modified to meet the needs of the department.
  13. Interfaces with users of Information Technology, employing a high degree of tact and diplomacy to promote a positive image of the department. Resolves problem situations in a professional manner. Accurately communicates pertinent information to create a work environment that lends itself to the best interests of departmental personnel and customer service.
Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Bachelor's degree (B. A.) from four-year College or university; 5 plus years related experience and/or training; or equivalent combination of education and experience.

Relevant Certifications:

  • CompTIA Network+
  • CompTIA Security+
  • Microsoft MCSE
  • Industry SAN certificates from any vendor.
  • VMWare VCP

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Ability to apply concepts of basic algebra and geometry.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

Computer Skills

To perform this job successfully, an individual should have expert computer skills especially with the typical systems and applications used to perform this role.

Certificates, Licenses, Registrations

ITIL Foundation Certification, ITIL Practitioner, ITIL Service Manager, Help Desk Institute, A+ or similar certifications are preferred.

Other Qualifications

At least 5 years previous experience required; previous experience in Managed Care and Medicare strongly preferred.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to walk and talk or hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet.

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