Shift Lead
6 days ago
We are seeking a dedicated and experienced Shift Lead to support our team at Juke Joint. The ideal candidate will have a strong background in cocktail serving, bartending, and managing high-volume bars. They should thrive in a fast-paced environment and be able to provide leadership and support to staff members. Excellent communication and interpersonal skills are a must to maintain a positive team atmosphere. The Shift Lead will be responsible for ensuring excellent guest service and meeting restaurant standards, enforcing service standards and procedures, handling financial transactions, and resolving customer complaints promptly. They will also collaborate with team members to maintain an efficient and effective service environment, keep the bar clean, stocked, and organized according to company guidelines, and prioritize the safety of both team members and guests in the restaurant.
Responsibilities:- Support management in ensuring excellent guest service and meeting restaurant standards.
- Enforce service standards and procedures, handle financial transactions, and resolve customer complaints promptly.
- Collaborate with team members to maintain an efficient and effective service environment.
- Keep the bar clean, stocked, and organized according to company guidelines.
- Prioritize the safety of both team members and guests in the restaurant.
- Perform additional duties as needed.
- Must be at least 21 years old
- Hold or be able to obtain Alcohol Beverage Control Responsible Beverage Service Training certification
- Hold or be able to obtain a CA Food Handlers Certificate
- Previous supervisory experience is preferred
- Knowledge of cocktails and beer
- Ability to work in a fast-paced setting
- Capable of standing for extended periods
- Strong organizational and multitasking skills
- Customer-focused and friendly demeanor
If you believe you meet the above qualifications, we encourage you to apply today.
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